Mercedes and Hyundai among top brands slamming brakes on dashboard feature with plans to go back to basics

Mercedes and Hyundai among top brands slamming brakes on dashboard feature with plans to go back to basics

A seismic shift is underway in the automotive industry, much to the delight of driving enthusiasts. After years of touchscreen dominance, major car manufacturers are heeding the call for a return to analog controls. This isn't just a niche trend; it's a full-blown resurgence of physical buttons and dials, offering a tangible connection between driver and machine.

The excitement is amplified by the fact that this shift isn't limited to high-end vehicles. Both luxury and budget brands are embracing the tactile experience, signaling a broader industry-wide commitment to driver-centric design. This suggests that the focus is shifting from purely futuristic aesthetics to prioritizing usability and safety behind the wheel.

Mercedes-Benz stands out as a recent and prominent advocate for this physical button renaissance. The German automaker is actively championing the return of tactile controls in their vehicles, acknowledging the benefits of a more intuitive and less distracting interface. This endorsement from a leading luxury brand further solidifies the momentum behind the analog revival.

The movement away from touchscreens and capacitive touch buttons represents a fundamental shift in how manufacturers approach in-car technology. For years, the industry has been pushing towards sleek, minimalist dashboards dominated by touch-sensitive surfaces. However, the practical limitations and safety concerns associated with these interfaces are now becoming increasingly apparent.

Volkswagen, a significant player in the automotive world, has also declared its intention to reintroduce physical buttons. This is particularly noteworthy considering Volkswagen's ownership of Audi, a luxury brand known for its technological advancements. Audi's commitment to analog controls further underscores the widespread appeal of this trend, even within the premium segment.

The Volkswagen Auto Group, a global automotive powerhouse, is playing a significant role in driving this change. Several brands within the group, including Skoda, and even a number of Chinese automakers, have joined the movement, pledging to bring back the satisfying click and reassuring feel of physical controls.

The timeframe for this analog transition is surprisingly aggressive. Many of these manufacturers have already introduced contemporary car models that deviate from the touchscreen-heavy approach. Others have confirmed their plans to implement physical controls in their vehicles starting as early as 2026, indicating a rapid shift in design philosophy.

Mercedes-Benz's decision to embrace physical buttons was driven by a deep understanding of its customers' needs and preferences. According to the company, they "listened closely to customer feedback and analyzed real-world usage data." This demonstrates a commitment to data-driven design, ensuring that technological advancements are aligned with the practical needs of drivers.

Mercedes-Benz vehicles parked outside a dealership.

The luxury brand further emphasized the benefits of physical controls, stating that they "offer superior usability and comfort for many drivers." This acknowledgment highlights the intuitive nature of physical buttons, allowing drivers to perform essential functions without taking their eyes off the road.

A common misconception surrounding the return of physical buttons is that it might lead to a reduction in vehicle costs, particularly for luxury brands like Mercedes-Benz. However, the reality is that analog buttons can be more expensive to produce than capacitive touch buttons or touchscreens.

The increased cost is due to the intricate network of components required for physical buttons to function. Unlike touch-sensitive surfaces, which rely on simple electrical conductivity, analog controls involve mechanical linkages, springs, and other precision parts. This complexity adds to the overall manufacturing expense.

While the return of physical buttons may not result in cost savings for consumers, it represents a significant victory for driver comfort, convenience, and, most importantly, safety. The tactile feedback and intuitive operation of analog controls contribute to a more focused and less distracted driving experience.

The potential dangers of capacitive touch buttons were highlighted in an August class-action lawsuit filed in New Jersey. The lawsuit argued that the capacitive touch buttons in the Volkswagen ID.4 EV should be considered a "defect" due to alleged injuries and deaths resulting from their use.

Although the lawsuit is ongoing, official records from the National Highway Traffic Safety Administration (NHTSA) include reports of unintended acceleration in the ID.4, potentially caused by the unintentional activation of Adaptive Cruise Control via the capacitive touch buttons.

The issue stems from the way capacitive touch buttons operate. They react to the presence of an electrical field, rather than the pressure applied by a finger. This means that drivers can inadvertently activate features simply by adjusting their hands on the steering wheel, as was the case with the ID.4.

Touchscreens, too, have been criticized for their potential to distract drivers. The dense and layered feature menus often found in modern infotainment systems require drivers to take their eyes off the road for extended periods, increasing the risk of accidents.

A driver operating the car's center control screen.

Many modern vehicles offer smartphone mirroring apps like Apple CarPlay and Android Auto. These apps aim to reduce distracted driving by providing easier access to essential functions like contacts, calls, and navigation.

Manufacturers often provide wireless access to these apps, while all infotainment systems offer mirroring via a USB connection. The core idea is to simplify access to critical features, allowing drivers to stay connected without compromising safety.

These phone mirroring apps provide access to a range of features designed for in-car use, including: navigational access through Google or Apple Maps, phone apps with contacts and call history, messaging apps that can read and transcribe messages, music apps like Spotify and Apple Music, calendar events, and voice assistants like Google Assistant and Siri.

The problem with complex touchscreen interfaces is that performing simple tasks can require navigating through multiple submenus, causing drivers to become distracted and even frustrated. This prolonged distraction can significantly impair driving performance.

This is precisely why physical buttons are so highly valued. Simple actions like changing radio stations, adjusting volume, or controlling the climate should not require an extended period of tapping and swiping. The immediacy and tactile feedback of physical controls offer a safer and more intuitive alternative.

One notable exception to the trend of returning to physical buttons is Tesla. The company's minimalist dashboards, dominated by large central touchscreens, have become a defining feature of the brand. These vehicles were designed from the ground up with a touchscreen-centric approach, and Tesla customers are generally aware of this design philosophy.

While some Chinese EV manufacturers have committed to incorporating physical buttons for commonly used features, Tesla has not made any such announcement. The company's unwavering commitment to touchscreens suggests that they view this interface as integral to their brand identity and user experience.

Other American EV makers are divided on the issue. Rivian, for example, has largely eschewed physical buttons in favor of touchscreen controls. In contrast, Scout Motors' electric trucks incorporate tactile toggles for frequently used functions, demonstrating a more balanced approach to in-car technology.