Harley-Davidson shakeup as iconic brand turns to water cooler company for help after ousting CEO

Harley-Davidson shakeup as iconic brand turns to water cooler company for help after ousting CEO

Harley-Davidson, the iconic American motorcycle manufacturer, is undergoing a significant transformation with the appointment of two new independent directors to its Board. This move signals a fresh perspective and a strategic shift as the company navigates a challenging market landscape. The new directors, Daniel Nova and Matt Reintjes, bring a wealth of experience in areas crucial to Harley-Davidson's future success.

Daniel Nova, a General Partner at Highland Capital Partners, a prominent venture capital fund, possesses a proven track record of advising companies through periods of transformative growth. His expertise in corporate governance, finance, and capital allocation will be invaluable as Harley-Davidson seeks to revitalize its brand and drive value creation. Nova's experience in guiding companies through strategic transitions aligns perfectly with the company's current need for revitalization and growth.

Matt Reintjes, President and CEO of YETI Holdings, Inc., brings a different but equally valuable skillset to the Harley-Davidson board. Under his leadership, YETI transformed into a leading global outdoor brand with a fiercely loyal customer base. Reintjes's expertise in product innovation, international expansion, and building a strong brand identity will be instrumental in helping Harley-Davidson connect with new customers and expand its global reach. His success in cultivating a devoted following for YETI offers a valuable blueprint for Harley-Davidson to strengthen its own customer relationships.

These appointments come at a crucial time for Harley-Davidson, which has been grappling with declining sales and a need to adapt to changing consumer preferences. The addition of Nova and Reintjes to the Board is a clear indication that the company is serious about embracing new ideas and charting a course toward sustainable growth. Their diverse backgrounds and proven leadership capabilities will provide valuable guidance as Harley-Davidson seeks to recapture its former glory and solidify its position as a global leader in the motorcycle industry.

A yellow Harley-Davidson gas tank with black and red flames and a classic Harley-Davidson logo.

The new directors will fill the vacancies created by the retirements of Sara Levinson and Norman Thomas Linebarger, both of whom served on the Board for many years. Their departure marks the end of an era and the beginning of a new chapter for Harley-Davidson. The outgoing directors faced scrutiny amidst the company's struggles, and their eventual agreement to step down paved the way for fresh leadership and a renewed focus on growth and innovation.

Troy Alstead, the Presiding Director, expressed confidence in the new appointments, highlighting their "broad business expertise spanning commercial strategy, brand and product development, operations, supply chain, and finance." He emphasized that these skills will be "invaluable to Harley-Davidson, the Board, and Artie Starrs, as he steps into the CEO role later this year." The timing of these appointments coincides with the upcoming transition of leadership, further underscoring the significance of these changes.

Artie Starrs, the incoming CEO, faces the challenge of revitalizing a brand with a rich history but also a need to adapt to the modern market. His background in the hospitality and entertainment industries, including his previous roles at TopGolf and Pizza Hut, may seem unconventional for a motorcycle company. However, Harley-Davidson is betting that his experience in creating engaging customer experiences will translate well to the motorcycle world. Starrs' focus on improving the customer experience and fostering a stronger connection with the Harley-Davidson community is seen as a key to the company's future success.

One of Starrs' first steps in preparing for his new role was to immerse himself in the Harley-Davidson dealership experience. This proactive approach demonstrates his commitment to understanding the company's culture and building relationships with its dealer network. This is particularly important given the tensions that arose between the previous CEO, Jochen Zeitz, and some dealers due to Zeitz's focus on online sales and perceived disconnect from the traditional Harley-Davidson customer base.

Artie Starrs, Yum! Brands Taco Bell Division CEO.

Jeff Binkert, president of House of Harley-Davidson, voiced the sentiment of many dealers when he stated that "the number of Harley dealers who are happy that a new CEO is coming in, the number is all of them." This statement reflects the hope and optimism that Starrs' appointment has generated within the dealer network. The expectation is that Starrs will be more attuned to the needs of dealers and customers, fostering a more collaborative and mutually beneficial relationship.

The challenges facing Harley-Davidson are multifaceted, including declining sales, an aging customer base, and the need to appeal to younger riders. The company must also navigate the evolving landscape of the motorcycle industry, including the growing popularity of electric motorcycles and the increasing emphasis on sustainability. The new Board members bring expertise in areas such as brand building, international expansion, and financial management, which will be crucial in addressing these challenges.

Daniel Nova's experience in guiding companies through transformative growth will be particularly valuable as Harley-Davidson seeks to reposition itself for the future. His expertise in capital allocation and financial strategy will help the company make sound investment decisions and optimize its financial performance. Nova's experience on the boards of public companies, including thredUP and Eversource Energy, provides him with a broad perspective on corporate governance and strategic decision-making.

Matt Reintjes's success in building YETI into a global outdoor brand demonstrates his ability to connect with customers and create a strong brand identity. His expertise in product innovation and international expansion will be essential as Harley-Davidson seeks to develop new products and expand its reach into new markets. Reintjes' focus on building a loyal customer base through authentic brand storytelling offers a valuable model for Harley-Davidson to emulate.

YETI Rambler water bottle in Firefly Yellow.

Harley-Davidson's commitment to adding new independent members to its Board reflects a desire to bring fresh perspectives and diverse experiences to the company's leadership. With the addition of Nova and Reintjes, the Board will have added four new independent members in the last three years, demonstrating a clear emphasis on renewal and revitalization. This influx of new talent is expected to invigorate the Board and provide valuable insights as Harley-Davidson navigates the challenges and opportunities ahead.

The appointment of Troy Alstead as Presiding Director and Chairman of the Board further solidifies the company's commitment to strong leadership and strategic direction. Alstead's experience in guiding companies through periods of transition will be invaluable as Harley-Davidson implements its new strategic plan and adapts to the changing market landscape. His leadership will be crucial in ensuring that the company remains focused on its long-term goals and delivers value for its stakeholders.

As Harley-Davidson embarks on this new chapter, the company's leadership is focused on building on its rich legacy while embracing innovation and change. The appointments of Daniel Nova and Matt Reintjes to the Board, along with the upcoming arrival of CEO Artie Starrs, represent a significant step forward in this journey. With a renewed focus on customer experience, product innovation, and global expansion, Harley-Davidson is poised to recapture its former glory and solidify its position as a global leader in the motorcycle industry.

The success of this transformation will depend on the ability of the new leadership team to work together effectively and to connect with the company's employees, dealers, and customers. By fostering a culture of collaboration and innovation, Harley-Davidson can unlock its full potential and create a sustainable future for the brand. The road ahead may be challenging, but with the right leadership and a clear vision, Harley-Davidson can overcome these obstacles and emerge stronger than ever.

A red and white Harley Davidson motorcycle parked near a body of water with palm trees in the background in Florida, USA.

The motorcycle industry is undergoing a period of rapid change, driven by technological advancements, evolving consumer preferences, and increasing environmental concerns. Harley-Davidson must adapt to these changes in order to remain competitive and relevant. The company's investments in electric motorcycles, such as the LiveWire, demonstrate its commitment to innovation and its willingness to embrace new technologies. However, Harley-Davidson must also continue to cater to its traditional customer base while attracting new riders to the brand.

The company's focus on building a stronger connection with its dealer network is also crucial to its future success. Harley-Davidson dealers play a vital role in representing the brand and providing customers with a positive experience. By fostering a more collaborative and supportive relationship with its dealers, Harley-Davidson can strengthen its distribution network and improve its overall customer satisfaction.

The challenges facing Harley-Davidson are not unique to the motorcycle industry. Many companies in other sectors are also grappling with the need to adapt to changing consumer preferences and technological advancements. By learning from the successes and failures of other companies, Harley-Davidson can gain valuable insights and develop strategies for navigating the challenges ahead.

The appointment of Daniel Nova and Matt Reintjes to the Board is a testament to Harley-Davidson's commitment to bringing in fresh perspectives and diverse experiences. Their expertise in areas such as brand building, international expansion, and financial management will be invaluable as the company seeks to revitalize its brand and drive growth. The new leadership team faces a significant challenge, but with the right strategy and a clear vision, Harley-Davidson can overcome these obstacles and emerge as a stronger and more sustainable company.

In conclusion, the leadership shakeups at Harley-Davidson, including the addition of Daniel Nova and Matt Reintjes to the Board, represent a significant turning point for the company. These changes signal a renewed commitment to innovation, customer experience, and global expansion. As Harley-Davidson navigates the challenges and opportunities ahead, the company's leadership will be crucial in shaping its future and ensuring its continued success.