Ben & Jerry’s co-founder resigns and attacks parent company for ‘silencing’ his values

Ben & Jerry’s co-founder resigns and attacks parent company for ‘silencing’ his values

In a move that has reverberated throughout the business world and the ice cream-loving community, Jerry Greenfield, the co-founder of the iconic Ben & Jerry's ice cream brand, has announced his departure from the company he helped build from the ground up. This decision marks the end of an era, as Greenfield's influence has been integral to shaping Ben & Jerry's into not just a purveyor of delicious frozen treats, but also a vocal advocate for social and environmental causes.

Ben & Jerry's journey began humbly in 1978, when Jerry Greenfield and Ben Cohen, childhood friends with a shared passion for food and a knack for entrepreneurship, transformed a renovated gas station in Burlington, Vermont, into their first ice cream parlor. Armed with a $5 correspondence course in ice cream making from Penn State, they embarked on a mission to create ice cream that was not only flavorful and indulgent but also made with high-quality ingredients and a commitment to social responsibility.

The duo's dedication to their craft and their community quickly resonated with consumers, and Ben & Jerry's experienced rapid growth. Their unique flavor combinations, often incorporating locally sourced ingredients and whimsical names, captured the imagination of ice cream enthusiasts, while their commitment to ethical sourcing and progressive values set them apart from other brands. This blend of deliciousness and social consciousness proved to be a winning formula, propelling Ben & Jerry's from a local favorite to a national phenomenon.

One of the hallmarks of Ben & Jerry's is its unwavering commitment to social activism. From advocating for fair trade practices to supporting environmental conservation efforts, the company has consistently used its platform to raise awareness and promote positive change. This commitment to values is deeply embedded in the company's DNA, reflecting the personal beliefs and passions of its founders, Ben Cohen and Jerry Greenfield.

In a letter detailing his "broken heart," Greenfield explained that he could "no longer, in good conscience," remain an employee of Ben & Jerry's. He emphasized that this decision was one of the "hardest and most painful" he had ever made, highlighting the deep connection he felt to the company and its mission.

An image collage containing 2 images, Image 1 shows Ben Cohen and Jerry Greenfield, co-founders of Ben & Jerry's, stand together in front of a blue banner, Image 2 shows Ben & Jerry's Chocolate Fudge Brownie ice cream pints in a freezer

Greenfield's decision appears to stem from a growing disconnect between his vision for the company and the direction it has taken under its parent company, Unilever. When Unilever acquired Ben & Jerry's in 2000 for $326 million, a key promise was the preservation of the ice cream maker’s independence to pursue its values and social mission. However, recent developments have led Greenfield to believe that this independence is being eroded.

A major point of contention appears to be Unilever's decision to spin off its ice cream business into a separate entity called The Magnum Ice Cream Company, which will encompass brands such as Magnum, Cornetto, and, notably, Ben & Jerry's. This move, expected to result in the axing of 7,500 jobs across Unilever brands globally, has raised concerns about the future of Ben & Jerry's social mission and its ability to operate independently.

Greenfield expressed profound disappointment that the independence, which he considered the very basis of the sale to Unilever, is now, in his view, compromised. He highlighted that for over two decades under Unilever's ownership, Ben & Jerry's had stood up for peace, justice, and human rights, not as abstract concepts, but in relation to real-world events.

He argued that the company has been "silenced, sidelined for fear of upsetting those in power," particularly in light of what he described as attacks on civil rights, voting rights, and the rights of immigrants, women, and the LGBTQ community. Greenfield asserted that the true test of values comes when times are challenging and there is something to lose.

Ben & Jerry's commitment to social justice is not a recent development. In 2021, the company launched "Change is Brewing," an initiative aimed at advancing racial justice endeavors. This program reflects the company's long-standing dedication to addressing systemic inequalities and promoting a more equitable society.

Ziggy Marley and Ben & Jerry's founder Jerry Greenfield unveiling "Bob Marley's One Love" ice cream.

Moreover, Ben & Jerry's has a history of advocating for Palestinian rights. While the recent letter specifically mentioned tensions surrounding Israel and Hamas, the company has been a long-time advocate for Palestinians. The company famously decided to stop selling its products within Israeli settlements due to what it claimed was "Occupied Palestinian Territory," a move that sparked both praise and criticism.

Greenfield's resignation also follows a lawsuit filed by Ben & Jerry's accusing Unilever of firing chief executive David Stever over his support of the company's political activism. Another lawsuit was filed accusing Unilever of silencing public statements from Ben & Jerry's that pledged support for Palestinian refugees.

The co-founder concluded his letter by emphasizing that Ben & Jerry's mission was "always about more than ice cream." He stated that if he couldn't carry those values forward inside the company, he would do so outside of it. This sentiment encapsulates Greenfield's unwavering commitment to his principles and his belief that businesses have a responsibility to contribute to a better world.

Ben & Jerry's legacy extends far beyond its delicious ice cream. The company has revolutionized the way businesses approach social responsibility, demonstrating that it is possible to be both profitable and purpose-driven. Its unique business model, which prioritizes ethical sourcing, community engagement, and social activism, has inspired countless entrepreneurs and organizations to adopt similar practices.

The tradition of "Free Cone Day," initiated in 1979, is a prime example of the company’s connection with its customers. This annual event, where Ben & Jerry's gives away free ice cream cones to the public, has become a beloved tradition, fostering a sense of community and celebrating the simple joy of enjoying a delicious frozen treat together.

Ben & Jerry's Chocolate Fudge Brownie ice cream pints in a freezer.

From its humble beginnings in a renovated gas station, Ben & Jerry's has grown into a global brand, with pints of its ice cream being sold in the UK and numerous other countries since 1994. Despite its global reach, the company has managed to maintain its Vermont roots and its commitment to its founding values.

The departure of Jerry Greenfield marks a significant turning point in the history of Ben & Jerry's. While the company will undoubtedly continue to produce its beloved ice cream flavors, the future of its social mission remains uncertain. It remains to be seen whether Unilever will uphold the promises made during the acquisition and allow Ben & Jerry's to continue operating as an independent voice for social and environmental justice.

In April, Ben & Jerry's celebrated its fans by continuing the tradition of giving away free ice cream. This event underscores the deep connection the company has fostered with its customers over the years, demonstrating its commitment to giving back to the community and celebrating the joy of ice cream.

Today, Ben & Jerry's remains a multinational brand, with an estimated $9.8 billion in revenue for last year. Despite its impressive financial success, the company's enduring legacy lies in its commitment to using its platform to promote positive change and inspire others to do the same.

The evolution of Ben & Jerry's serves as a fascinating case study in the intersection of business and social responsibility. The company's success demonstrates that consumers are increasingly drawn to brands that align with their values and that businesses can thrive by prioritizing ethical practices and social impact.

As Jerry Greenfield embarks on his next chapter, his legacy as a visionary entrepreneur and a passionate advocate for social justice will continue to inspire generations to come. His departure from Ben & Jerry's is a reminder that true leadership lies not only in building successful businesses but also in using those businesses to make a positive difference in the world.